Auranza Return Policy: Easy Exchanges Within 14 Days

REFUND POLICY

All Sales are final, we do not provide any cash refunds.
You can exchange your purchase within 14 days as long as the product is in absolute original condition with tags attached/uncut and original ZARAV packaging.
If a price is reduced during a sales promotion, exchanges will only be processed at the new, discounted price.
Items that are used or misused are not eligible for exchange.
Claims for damaged merchandise must be made within 3 days of purchase. For online orders, report any damage within 3 days of delivery.
If the claim is accepted, A coupon of equal value will be issued. This coupon can only be redeemed online.
Claims and exchanges may require 1–2 weeks for processing.
Fragrances and Accessories, including jewelry, undergarments, bags, sunglasses, and belts, cannot be exchanged.
If a discount code was applied during the original purchase, it cannot be reused on the exchanged item. Exchanges will be processed at the original invoice value, and no promotional codes will be reissued.